Cost & Indemnity Spend Control

The constant challenge is to be ever more efficient at a reduced cost.  To address that key requirement, we have divided our business into strategic business units.  

This allows each business unit to focus on a particular customer need, whilst at the same time allowing the overall central management to direct and ensure that there is a seamless approach for the customer. 

Each division directs its technical resources at the claim incident, ensuring that from the outset only relevant cost components are permitted, and that those that are permitted are rigourously monitored, using the full range of corporate and personal resources available to us.

The current recessionary environment presents unique challenges: Cost control, minimisation of indemnity spend consistent with policy entitlement, and compliance are crucial actions for successful companies. 


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